Privacy Policy

1. Introduction

This website is operated by and on behalf of Blue Side Property Sourcing Ltd and Blue Side Property Investments LLP, both of which are legal entities registered in England and Wales (together, "Blue Side Property Investments," "we," "us," or "our"). These entities trade collectively under the name "Blue Side Property Investments" and this website represents both entities.

We are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, regardless of which entity you engage with.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Data

When you express interest in our investment services, we may collect:

• Full name
• Email address
• Phone number
• Postal address
• Date of birth
• Financial information relevant to investment suitability
• Proof of identity (e.g., passport, driving licence)

2.2 Usage Data

We automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website addresses
• Device information

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our investment services
• To process your investment enquiries and applications
• To conduct due diligence and identity verification
• To communicate with you about investment opportunities
• To send you marketing communications (with your consent)
• To improve our website and services
• To comply with legal and regulatory obligations, including AML requirements
• To protect our rights and prevent fraud

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract Performance: Processing necessary to fulfil our contract with you
• Legal Obligation: Processing required for compliance with AML, KYC, and other regulatory requirements
• Legitimate Interests: Processing for fraud prevention, network security, and direct marketing (where appropriate)
• Consent: Processing where you have given explicit consent

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the data
• The potential risk of harm from unauthorised use or disclosure
• The purposes for which we process your data
• Applicable legal requirements

Investment-related records are typically retained for a minimum of 7 years after the end of the business relationship, as required by UK anti-money laundering regulations.

6. Data Sharing

We may share your personal data with:

• Service Providers: Third parties who provide services on our behalf (e.g., payment processors, IT providers)
• Professional Advisors: Accountants, lawyers, and other professional advisors
• Regulatory Bodies: HMRC, law enforcement, and other regulatory authorities as required by law
• Business Partners: Property managers, solicitors, and other parties involved in your investments

We do not sell your personal data to third parties.

7. International Transfers

Your data is primarily processed within the United Kingdom and the European Economic Area (EEA). If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the UK Government or European Commission
• Transfers to countries with adequate data protection laws

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, including:

• Encrypted data transmission (SSL/TLS)
• Secure data storage with access controls
• Regular security assessments and updates
• Staff training on data protection
• Incident response procedures

9. Your Rights

Under the UK GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data (subject to legal requirements)
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Rights Related to Automated Decision-Making: Not be subject to solely automated decisions

To exercise any of these rights, please contact us using the details below. We will respond within one month of receiving your request.

10. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Provide personalised content

You can manage your cookie preferences through your browser settings. Disabling cookies may affect website functionality.

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used to deliver relevant advertisements

11. Marketing Communications

We may use your contact details to send you marketing communications about our products, services, and campaigns. With your consent or under our legitimate interests (for existing customers), we may contact you via email, post, telephone, or SMS about:

• New Property Investments: Exclusive investment opportunities and property launches
• Market Updates: Property market insights, trends, and analysis
• Company News: Updates about Blue Side Property Investments, events, and partnerships
• Promotional Offers: Special rates, bonuses, and limited-time investment offers
• Educational Content: Investment guides, webinars, and resources

How We Contact You:

We may contact you through various channels including:

• Email: Newsletters, investment updates, and promotional offers
• Telephone: Investment consultations and personalised opportunities
• SMS/Text Messages: Time-sensitive alerts and updates (see Section 12)
• Post: Printed materials for significant investment opportunities

Your Marketing Preferences:

New Customers: We will only send you marketing communications if you have given us your consent to do so. You can choose which types of communications you wish to receive during sign-up or by updating your preferences at any time.

Existing Customers: Under the "soft opt-in" rule, we may send you marketing communications about similar products and services to those you have previously purchased from us, based on our legitimate interests. You will always be given the opportunity to opt out of these communications.

Opting Out:

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Replying "STOP" to any SMS message
• Contacting us at 07450 758507
• Emailing us at [email protected]

Even if you opt out of marketing, we may still contact you regarding your investments, account matters, or as required by law.

12. SMS (Text Message) Communications

If you provide us with your phone number, we may send you text messages (SMS) regarding our investment services, property opportunities, and account updates. By providing your phone number, you consent to receiving these communications.

Types of SMS Communications We May Send:

• Investment Updates: Information about new property investment opportunities that match your interests
• Account Notifications: Updates about your investment portfolio, distributions, and statements
• Appointment Reminders: Reminders for scheduled consultations or property viewings
• Marketing Messages: Promotional content about our services (only with your explicit consent)

Message Frequency:

The frequency of SMS messages varies based on your account activity and preferences. We will always identify ourselves as Blue Side Property Investments in our messages.

Opting Out of SMS Communications:

You can opt out of receiving SMS messages at any time by:

• Replying "STOP" or "UNSUBSCRIBE" to any message you receive
• Contacting us at 07450 758507
• Emailing us at [email protected]

Please note that even if you opt out of marketing SMS messages, we may still send you transactional messages related to your investments, such as appointment confirmations or account alerts, as these are necessary for the service we provide.

Standard Messaging Rates:

Standard message and data rates may apply. Please check with your mobile service provider for details. Blue Side Property Investments is not responsible for any charges incurred from receiving or responding to our SMS messages.

13. Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal data.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

16. ICO Registration

We are registered with the Information Commissioner's Office (ICO) as a data controller. Our registration details can be verified on the ICO website at ico.org.uk.

If you are not satisfied with our response to a data protection concern, you have the right to lodge a complaint with the ICO.